A food manufacturer offers food service, retail, club and convenience store customers the opportunity to sell premium-quality gourmet foods. The company sought to introduce an ERP system administrator to their business intelligence team to help identify and resolve critical issues in business operations. This administrator would be responsible for delivering data that is accurate, congruent, reliable, and easily available. Because of their success in food service and logistics, the firm reached out to Bridge Technical Talent to find the right manager for the job.

Business Objective

Improve business decision process by using ERP software to turn data into critical information and solutions for achieving business objectives.

Bridge Solution

Bridge placed an ERP system administrator to enhance the client’s data analysis and reporting capabilities across the entire organization. Key success factors:

  • Identified and addressed critical business operation issues in ERP software through data analysis.
  • Delivered accurate, reliable, and easily available data to maintain back-office business functions.
  • Collaborated with a diverse business intelligence team consisting of executives, managers, vendors, technical resources, and subject matter experts to turn data into critical information that can be used to make sound business decisions.
  • Monitored and certified effective operations of the ERP software and related technologies, performing maintenance, troubleshooting, and upgrades when necessary.


Efficiency: The ERP administrator helped the organization rearchitect all business systems to make data access and analysis more seamless across the entire organization, increasing analytical capabilities. This project decreased the amount of time spent on time-consuming BI reporting tasks and allowed the company to focus on other manufacturing projects.

“The ERP system administrator understood the logistics of the retail food industry and how they impacted our business’s needs. The consultant’s work helped us ensure that our organization could rearchitect our system without losing track of how business requirements fit into the project.”
– IT Manager